Our client, an award-winning employer in Northampton, is looking for an experienced Sales Administrator/Customer Service Administrator to join their Customer Services team.

This fast-paced role is offered for a 14-month maternity contract with hybrid working and an excellent benefits package.

You will be working with well-known brands and will provide industry leading B2B customer service and sales support.

Responsibilities will include:

· Processing a high volume of sales orders via portal, email and manually.

· Matching and processing proof of delivery documents and resolving any queries.

· Providing a single point of contact for customers offering exceptional level of customer service.

· Reviewing and communicating any shortages or delays to customers and internal Account Managers.

· Building relationships with customers, suppliers and 3PL providers.

· Regular stock reporting and reconciliation.

You should have previous customer service and/or sales administration experience, excellent attention to detail, communication, negotiation and organisation skills. You should be able to work in a fast-paced environment working to KPIs.

For further details please contact one2one Recruitment Ltd.