IT Support Assistant

Location: Corby, Northants 

Discipline: Office Professionals  

Job type:  Permanent  

Salary: To c£25,000 pa  

Job ref: 46428273

Contact Name: Northampton Office 

Contact Number: 01604 647100 

 Recruitment Agency in Northampton

 

 

An experienced IT Support Assistant is required to join our client’s growing business in Corby.

You will work closely with the IT Manager and be responsible for all front line IT support for internal users.

Key accountabilities will include:

Answering IT support queries logged on the support ticketing system.
Liaising with staff to assist in resolving system issues.
Escalating tickets to ensure requests are managed effectively and in a timely manner.
Taking ownership of the IT onboarding/exit processes for new starters and leavers.
Software and hardware deployments and updates.
IT project work on an ad-hoc basis.

You will be well versed in the Windows operating system and Office 365. You will also have a basic understanding of networks, Server 2016 and IT security.

For further details please contact one2one Recruitment Ltd.