E-commerce Account Handler

Location: Corby 

Discipline: Office Professionals  

Job type:  Permanent  

Salary: £21,000 PA plus bens 

Job ref: 44650519

Contact Name: Northampton Office 

Contact Number: 01604 647100 

 Recruitment Agency in Northampton

 

 

Do you have a passion for Account Management? Are you looking to progress your career within a vibrant fast paced B2B customer led environment? If so this new opportunity could be the beginning of an amazing 2022 for you.

This exciting role will see you maintaining and growing current accounts, ensuring that the customer remains satisfied. The role requires and is not limited to, the processing of orders and the prompt completion of queries, expansion of ranges on customers portfolio, project-based uploading of images and product data. The role requires a pro-active nature to succeed.

Keys Duties and Accountabilities

Promoting a culture of growth through sales across the business (including areas such as marketing, promotions and clearance).
Work with customers to maximise account growth (with the aim of hitting annual targets).

Answer incoming phone calls and emails in a polite and professional manner.
Attend regular customer and team meetings.
Respond to requests from Sales Reps, customers and colleagues in a timely manner.

Being knowledgeable about products and services offered by the business.
Identify and rectify queries of an urgent nature.
Communicate issues effectively to department heads.

The suitable candidate with be a motivated self-starter with excellent IT skills with advanced Excel experience. You will possess excellent communication and presentation skills (telephone, written and face-to-face). In return our client offers a competitive renumeration with an excellent range of benefits including Private Health Care and discounts on company products.

For further information please contact one2one Recruitment.