Customer Services Advisor
Discipline: Office Professionals
Job type: Permanent
Salary: £19,000-£22,000 pa
Job ref: 43866128
Contact Name: Northampton Office
Contact Number: 01604 647100
Are you passionate about delivering excellent customer service? Do you thrive in a busy team where you really do make a difference?
We are currently recruiting for a Customer Services Advisor working for our FMCG client in Corby. They relish in providing exceptional customer service standards across their business - if this pricks your ears then read on…
What you will be doing:
Promoting a customer-focussed approach covering all aspects of sales order processing, customer sales support, technical support and after-sales
Keeping customers informed regarding the status of all existing orders
Answering incoming phone calls and emails
Liaising with colleagues to ensure sufficient stock availability
Communicating with logistics providers regarding shipping status
To be successful in this role you will need:
Strong relationship builder and ability to communicate effectively across all functions
Previous experience in a similar customer services role ideally within FMCG
Ability to prioritise a high-volume workload as part of a small team
Hours are 12pm - 8pm, Monday to Friday.
Good benefits package including private healthcare and an excellent discount on products.
For further details please contact one2one Recruitment Ltd.