Business Unit / Customer Service Supervisor

Location: Kettering

Discipline: Office Professionals  

Job type:  Permanent  

Salary: £24,000-£26,000 pa  

Job ref: 44493885

Contact Name: Northampton Office 

Contact Number: 01604 647100 

 Recruitment Agency in Northampton

 

 

An experienced Business Unit Supervisor is required to join our client’s team based in Kettering.

You will be working closely with the Area Manager in ensuring that the customer service and operational levels of the storage facility are maintained to an excellent standard. This is a target driven role and commission is offered on top of the basic salary.

You will have one direct report and the role will include:

Delivering exceptional levels of customer service to all clients both face to face and over the phone.
Consulting with customers regarding their requirements, discussing products and services. Quoting and up-selling.
Registering new customers on the CRM system, keeping them informed of new products/services and debt management.
Dealing with the day to operational running of the facility ensuring that all housekeeping and maintenance is kept to a high standard.
Assisting with the marketing for the site, with an emphasis on website maximization and driving local community initiatives.

This is a varied role working as part of a small team so you must be keen to be hands-on in all aspects of the position. You should have excellent customer service and business development skills, be organised and IT literate.

For further details please contact one2one Recruitment Ltd.