Account Handler / Customer Service Advisor
Discipline: Office Professionals
Job type: Permanent
Salary: £20,000-£21,000 pa
Job ref: 44834650
Contact Name: Northampton Office
Contact Number: 01604 647100
Are you passionate about delivering excellent customer service? Do you thrive in a busy team where you really do make a difference?
An experienced Account Handler / Customer Service Advisor is required by our client to join their growing, fast paced business in Corby.
You will be working as part of a team and will be responsible for the day to day running of key customer accounts. Specific duties will include:
Processing sales orders from customers, the sales team and cloud based portal.
Answering incoming phone calls.
Keeping customers informed regarding the status of their orders.
Dealing with customer queries and resolving order related issues.
Managing individual stock quantities between orders.
Responding to and dealing with requests from the sales team.
Liaising with warehouse/transport colleagues relating to cut-off dates and shipments.
You should have excellent customer service and communication skills, attention to detail and be well organised.
For further details please contact one2one Recruitment Ltd.